Privacy policy

Privacy Policy

Last updated: April 2026

VAYL Beauty ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you shop with us at vaylbeauty.com.

Information We Collect

When you place an order or interact with our store, we may collect:

  • Your name, email address, phone number, and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase details
  • Device information and browsing data on our website (via cookies)
  • Communications you send us via email, WhatsApp, or Instagram

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Send you updates about new products and offers (only if you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

We Do Not

  • Sell your personal data to third parties
  • Share your information with advertisers
  • Use your data for any purpose other than what is stated above

Data Sharing

We share your data only with trusted partners who help us operate our business:

  • Shopify — our e-commerce platform, for order processing
  • Courier and logistics partners — for order delivery
  • Payment processors — JazzCash, Easypaisa, and bank transfer providers

All partners are required to handle your data responsibly and in accordance with applicable laws.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@vaylbeauty.com.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Marketing Communications

If you have signed up for our email list or purchased from us, you may receive occasional emails about new products, offers, and skincare tips. You can unsubscribe at any time by clicking "unsubscribe" in any email or contacting us directly.

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

VAYL Beauty
Karachi, Pakistan
Email: info@vaylbeauty.com · Instagram: @vaylbeauty